Shipping
Most of our seat covers ship for around $5-$8 for the first order, then the shipping rate goes down significantly for each additional order. We do not set a standard shipping rate since this is unfair to some customers. We use a shipping calculator so that every customer receives an accurate shipping price. All orders within the continental US are shipped USPS priority mail. This is the best method when comparing price vs. speed of all the available shipping services. USPS Express shipment is also available upon request. Outside of the continental US, customers have several options for shipment, but once again, USPS is normally the best choice. Insurance is also available upon request, and recommended on International orders.
Average Shipping Times:
- USPS Priority Mail - 2-3 days
- USPS Express Mail - 1-2 days
- USPS International Priority Mail - 2-4 weeks
- USPS International Express Mail - 1-2 weeks
Seat Exchange Shipping
SAS is a growing business and has created custom seat cover templates for many of the bikes on the road today. But unfortunately, not all seats have been lucky enough to receive a SAS seat cover. For this reason some bike models will involve an exchange in which the customer will ship their seat/s to SAS so that the custom built seat cover/s can be made and installed.
Be sure to read the entire product description to know if your bike model requires shipment!
You will also notice that all models that involve the customer shipping their seat to SAS to be recovered, are priced lower to cover the customer's added shipping cost.
If your bike model requires you to ship your seat/s to SAS so that the cover may be custom built, you can be confident that your cover will be professionally designed and installed with unmatched attention to detail.
Construction Time
Every seat cover is built to the customers specifications after they order AND NOTIFY SAS of their material color/style selection. Processing and construction time normally takes 2-4 business days for basic replacement covers and 2-10 business days for custom orders or designs. In addition, USPS shipping in the Continental US normally takes 2-3 business days. So for total wait time, some orders are received as fast as 3 days, bust most orders take 1-2 weeks. Also, using USPS Express will speed up the shipping time by 1-2 days.
If you do not tell SAS what material color/style you choose, your order will be delayed!
If no color choice has been made within 1 week of the purchase date, the default black vinyl will be used to build your seat cover/s!
If you have not received your order within 2 weeks, please contact us about the status of your order.
30 Day Money-Back Return
Every order is inspected by a professional of SAS before shipment. If you are not completely satisfied with your purchase, or if the item arrives damaged, we will gladly accept return of the item within 30 days of received date.
Once you receive your purchase, examine it carefully. If for any reason you are not happy with your order, please contact us .
Returns for exchange must be received at our facilities within 30 Days from receipt of package. (Special circumstances will be taken into consideration). Upon return and receipt of the package(s), we will exchange, refund, or credit the item, less appropriate adjustments.
Items will be credited the full amount minus any shipping costs. Any item that has been attempted to be installed will not be accepted. Items that have stains (from grease, dirt, pen mark etc) will also not be accepted. Customized orders are non-refundable but can be exchanged if there is any error on our part.
Sweet Ass Seats would never intentionally do anything to cause a customer to be dissatisfied with our services. We are aware that there is always some room for improvement and we are working diligently at making our services more customer friendly. Our main goal is to ensure that each and every customer of ours is very satisfied, and we will stop at nothing to make sure of this.
1 Year Warranty
Sweet Ass Seats (SAS) warrants its merchandise against defects in material or workmanship for one (1) year from the date of shipment from SAS. This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified, improperly installed or used, damaged by accident or neglect or heavily soiled. Fabrics will naturally stretch and wear with normal use and is not considered evidence of defectiveness. If SAS determines that the product returned for warranty service or replacement is not defective as herein defined, the BUYER shall pay all costs of handling and transportation.
Terms and Conditions
First of all, WELCOME to our website! If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sweet Ass Seats' relationship with you in relation to this website.
The term 'Sweet Ass Seats,' 'SAS,' 'us,' or 'we' refers to the owner of the website whose registered office is 17659 N. Hwy 59, Garrison, Tx 75946. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Privacy Policy
This privacy policy sets out how Sweet Ass Seats uses and protects any information that you give Sweet Ass Seats when you use this website.
Sweet Ass Seats is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Sweet Ass Seats may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/01/2009.
What we collect.
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at dreamscometrue@sweetassseats.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.